Reported: The launcher stops with "Could not connect to the update server [E:7]". The game then refuses a new username and password with "invalid username or password" and "password not matched".
Found: Your account is your email address, not a username. The game's login screen labels the field "ID", but the server only accepts an email address there.
Anything that is not an email address is refused, and both the game and the launcher report that as a wrong password. The misleading label and error text are our defect.
[E:7] means the launcher could not download the update list. It only appears when the launcher has never downloaded that list before. The update list was online and answering when we checked, so we found no server-side cause: the connection between your machine and the server failed, or the server was briefly unreachable.
Planned fix: The game's login screen will label the field "Email", a login that is not an email address will get its own message instead of "password not matched", and the launcher will say "Invalid email or password". Work on this is starting.
To play now:
- Register at https://classic.playgth.com/register with an email address and password, or use an oldschoolops.com account you already have. The same account works for both.
- Type that email address in the game's "ID" field (the launcher's "Email" field), then the password.
- An oldschoolops.com account created with Discord or Google has no password you can type in the game. Register with an email address and password instead.
- If [E:7] comes back, open https://classic.playgth.com in a browser. If the site loads, a firewall or antivirus is blocking the launcher; allow the launcher through it. If the site does not load, the connection to the server is failing on your network.