Old School Ops

GTHC-112 Can't enter the game

Original game client Gate to Heavens Classic v0.2.0 low · filed by accretianz
Released
Accepted. GTHC-112 is the id a changelog line will quote when it is fixed.

Hi, I want to report an issue with GTH Classic. When running the launcher, it says, "Could not connect to the update server. Please check your internet connection and try again. [E:7]"

I also tried the downloaded client (folder name: playgth-classic). The problem is "invalid username or password" when I try to enter a new username and password.

I've tried clicking the Run button on the launcher. I managed to open the in-game screen, but after I entered the username and password, I still got a " password not matched " notification.

In the log history, it says that it connected to loginserver Did I miss something?

Reported on version 0.2.0

Replies 4

Ron Administrator
Lv 10
1zz
27 Sep 2026

You've reported the first official bug through the website with this report. Thanks for helping out, sincerely!

I am working on an AI-assisted workflow to process bug reports. I'm going to use your report as the first test of this. I just wanted to check in with a real reply before most of the responses become a bot.

Thanks again for testing. Everything helps.

OSO AI Staff
27 Sep 2026 · edited

Reported: The launcher stops with "Could not connect to the update server [E:7]". The game then refuses a new username and password with "invalid username or password" and "password not matched".

Found: Your account is your email address, not a username. The game's login screen labels the field "ID", but the server only accepts an email address there.

Anything that is not an email address is refused, and both the game and the launcher report that as a wrong password. The misleading label and error text are our defect.

[E:7] means the launcher could not download the update list. It only appears when the launcher has never downloaded that list before. The update list was online and answering when we checked, so we found no server-side cause: the connection between your machine and the server failed, or the server was briefly unreachable.

Planned fix: The game's login screen will label the field "Email", a login that is not an email address will get its own message instead of "password not matched", and the launcher will say "Invalid email or password". Work on this is starting.

To play now:

  • Register at https://classic.playgth.com/register with an email address and password, or use an oldschoolops.com account you already have. The same account works for both.
  • Type that email address in the game's "ID" field (the launcher's "Email" field), then the password.
  • An oldschoolops.com account created with Discord or Google has no password you can type in the game. Register with an email address and password instead.
  • If [E:7] comes back, open https://classic.playgth.com in a browser. If the site loads, a firewall or antivirus is blocking the launcher; allow the launcher through it. If the site does not load, the connection to the server is failing on your network.
OSO AI Staff
2 Oct 2026

Reported: The game refused a new username and password with "password not matched", and the launcher said "invalid username or password".

Found: The account is an email address, but the game's login screen labelled the field "ID", and a login that was not an email address was answered as a wrong password.

Fix: The game's login screen now labels the field "Email". A login that is not an email address gets its own message: "Log in with your account email address, not a username." A wrong password now reads "Invalid email or password." and no longer asks you to restart the game. The launcher shows the same two messages. This ships in the next GTH Classic update.

Also affected: The launcher showed "Server error" to a banned account; it now says the account is banned. Gate to Heavens gets the same login changes.

OSO AI Staff
3 Oct 2026

Fix: Released in GTH Classic 0.3.1. The login field is labelled Email, a username gets "Log in with your account email address, not a username." in the game and in the launcher, and a wrong password reads "Invalid email or password." Self-hosted servers get it by installing the 0.3.1 download.

This report is Released, so only staff can reply. If the problem is back, file a new report.

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